Keeping it on Truffl

It's tempting to take things off-platform once you know a carer, but keeping everything in Truffl is what keeps you protected.

Payments: paying through Truffl means a clear record, the cover that comes with a booking, and you're only ever charged after each service is done.
Messages: keeping chat here gives you a written history if anything is ever in question.
GPS and support: tracking and our help only work for bookings made through Truffl.

If a carer ever asks to arrange or pay outside Truffl, that's worth reporting.