Our story

Meet Flick.
The reason all of this exists.

For years, we tried everything to find Flick a consistent, reliable walker — someone who'd actually care. We cycled through independent walkers, small businesses, apps. Some were fine. Most weren't.

The ones we trusted eventually fell through: a move, a schedule change, back to square one. We finally found someone great. Then we moved apartment. She couldn't service our new area.

We were starting over again. And we'd been at this for years.

Flick — a Springer Spaniel and the inspiration behind Truffl Pets
Flick · Springer Spaniel

The problem we're solving

That problem shouldn't exist. So we decided to fix it.

Truffl Pets is built on one idea: that pet owners deserve to actually trust who's looking after their animals — and to know, in real time, that everything is fine.

Every carer on our platform is interviewed, identity checked, police checked, and observed before they ever take a solo booking. Every walk is GPS tracked. Every visit comes with a photo update.

No more wondering. No more hoping for the best.

"We finally found someone great. Then we moved apartment. She couldn't service our new area. We were starting over again."

That experience — repeated by thousands of pet owners across Sydney — is exactly why Truffl exists. Not as another place to find a walker. As a platform where quality is the only option.

We partner with vets and industry experts to keep our standards current, and we offer ongoing training to all of our carers in animal handling, breed-specific care, and pet first aid.

How we vet every carer

Nobody joins Truffl by just signing up.

Every carer goes through our full process before they can accept a single booking.

01
Formal interview
Every applicant is interviewed in person before being considered
02
Identity verified
Government ID checked and confirmed before onboarding
03
Police checked
Full background check required, renewed annually
04
Walk demonstration
Supervised walk observed before any solo bookings are accepted
05
Emergency protocol
Trained on Truffl procedures for incidents and emergencies

Our promise

Your pet's wellbeing
isn't a metric.
It's the whole point.

We partner with vets and industry experts to offer ongoing training in animal handling, breed-specific care, and pet first aid. And if you're ever unhappy with a booking, we'll make it right.

Satisfaction guarantee
Not happy with a booking? We'll refund it, no questions asked.
Real-time updates
GPS tracking and photo updates on every single walk and visit.
Vet partnerships
We work with vets and industry experts to keep our standards current.
Ongoing monitoring
Carers are continuously monitored. Low ratings trigger immediate review.

Ready?

Join the Truffl family

Whether you're looking for care or want to offer it — we'd love to have you.

Find a carer near you Register as a trusted carer