Carer guidelines

Looking after someone's dog is a real responsibility, and we want you set up to do it brilliantly. This is everything you need: how we work, what owners expect, and what to do when it counts. A couple of these you'll acknowledge when you join, the rest are here whenever you need them.

Your commitments

Acknowledge

The standards every Truffl carer signs up to.

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Meet & greets

How to make a great first impression and decide if a job's right for you.

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Keeping owners in the loop

GPS on walks, and updates for daycare and boarding.

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Emergencies and safety

Acknowledge

What to do if something goes wrong, fast.

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Reporting a concern

How to tell us if something isn't right.

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Vetting and cover

What you completed to join, and what covers you.

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